Debt Recovery
Many clients who come to us with a slow or late payer are anxious about taking Debt Recovery action.
The perception of the Debt Collection process is that it is aggressive, it's expensive and detached.
Nothing could be further from the truth with HJA.
We always enter into every line of communication with empathy.
There are a number of reasons why someone hasn't paid often caused by a breakdown in communication.
We often act as a mediator to reach an amicable solution that works for you and to ensure that you get paid quickly.
Tailored approach
We use a non-templated process and review each debtto establish what the pain points are to estalish what "Carrots" we might need to dangle to ensure you get paid as quickly as possible.
Investigation
We thoroughly investigate your customer BEFORE we do anything.
Often when we are approached we are given the name of a debtor known to our clients. We will investigate whether the individuals concerned with the business have been subject to court proceedings, insolvency processes and whether you have actually been advised of the correct legal entity.
Calling upon our Insolvency knowledge we can then tailor our approach as necessary. As we continue with your recovery process we place your customer on "monitor", so we'll be immediately notified of any changes to their structure or financial state so there are no surprises.
Maximising your recoveries.
Where applicable we will charge interest and late payment fees in accordance with late payment legislation that we will look to recover from your debtor. In the majority of cases we are able to recover our fees from your debtor meaning that you are not
out of pocket for having to take recovery action
Insolvency
If your debtor enters into Insolvency proceedings we will assist every step of the way.
If one of your customers ceases trading or "goes bust" leaving you owed money we will complete all the necessary paperwork to file your claim with the Insolvency Practitioner.
We will also attend all creditor's meetings on your behalf either in person or by correspondence and will report back to in practical and simpler terms the chances of recovery.
Where you believe there has been wrong doing we will work with the appointed specialist advisor to identify any assets or alternative methods of recovery for the benefit of creditors generally.
Court Action
We will complete all the necessary court paperwork on your behalf.
If it proves necessary to take court action against your non paying customers we will complete all the necessary paperwork on your behalf and completing the particulars of claim. We will also liaise with any legal representation and advisors as required.
Enforcement
We will consider the best course of action to enforce recovery of your debt.
We will instruct and liaise with High Court Enforcement officers on your behalf to enforce any judgements that are obtained.
We work closely with reputable High Court Enforcement officers who also work on a recovery fee basis so you know they will leave no stone unturned when recovering your monies.
What Our Clients Say About Us
