The HJA Strategy

Whether you are a busy director of your own company concerned about the cash flowing in or an Insolvency Practitioner with compliance worries we can

assist.

We will liaise with you, learn and understand how your business works, familiarise ourselves with your processes and your relationships with your customers and key personnel.

When handling your credit control we don't work on an hourly basis or on certain days. Knowing that your customer accounts teams may only work certain days means that we don't!

We support our clients' businesses through flexible confidential consultancy agreements ranging from short, focused sessions designed to provide a framework for those who wish to self serve, through to rolling monthly agreements where we dedicate resources as and where needed.

The HJA Approach

We are not a faceless service provider that works to targets to get the job done. Working as an extension of your team, we act as you would expect any member of your team to act when liaising with your customers.

We treat all of our clients' customers as individuals and with respect. There's certainly no clock watching whilst trying to reach call targets, we will always provide your customers with the best customer service. We understand that every moment we are working on your behalf we are representing you and your business.

We approach every task with professionalism and as a shop window for your business.

We will answer and deal with all queries in a timely manner and when liaising with your clients we will treat them with respect and empathy.

HJA's Costs

We will always provide a solution to your business with our fair and transparent pricing structure.

You will not be faced with any hidden charges and you can rest assured you'll only be charged if we have added benefit to you and your business.

Our consultancy agreements with Insolvency Practitioners are either on a day rate or fixed fee basis for projects meaning you know exactly what our charges are up front.

Our credit control clients benefits from fixed fees and clear guidelines when we switch to our debt recovery process which is all done on a recovery fee only basis meaning we only get paid if we collect!

HJA's Goal Setting

Understanding your goals and how our services can help you achieve them is key to our offering.

We strive with you to reach your business goals and will support you with every step.

We love being part of our client's teams and joining them on their journeys to success and growth.

Lastly, we are so confident that we will make a difference to your business and your cash flow, that we offer our services on a monthly basis. So if for some

reason you find that that we are not the right fit for your business, there is no costly or lengthy notice period that you have to work through.